inSite has won 18 industry awards for our clients since our inception in 2006.  Click here for more information on our national and international awards.

inSite runs annual member surveys for most of our clients where members can tell us how they experience the fund communication.  We make continuous adjustments to our communication initiatives based on the feedback from these surveys.

The ultimate measure of how effective our communication initiatives are, is how we managed to change member behaviour, especially how much more they are saving for retirement. 

The case study below was a 2 800 member retirement fund in the mining industry. 

Improvement in preservation on exit:

The below graph shows how member preservation on exit increased from 28% in year one when the fund implemented communication initiatives to 52% by year 4.

Increase in members making additional contributions